“We’re using some innovative technology. We use the Phreesia pads, so we get a lot of information imported into the system. We try to do that with the urinalysis as well—it’s automatically dumped into our EMR. That takes away steps and keystrokes, not only for us but for our nursing staff. It frees up enough time to see a couple extra people a day.
It’s made it easier for the staff to keep up with patient volume. It’s difficult to keep up with the manual entry of all the data the staff has to enter while patients are here. I can always come back at the end of the day and finish my part of the charting; they can’t.
We tend to be an early-adopter practice, in general, with technology. As a small private practice, we’re trying to stay lean and trim and reduce the bottom line.
There is one other thing. Our EMR now has a phone app that allows us to get into records. We can’t chart through the phone, but if I’m out to dinner and I’m on call, I can look at the patient’s record and write an electronic prescription that is saved to the chart, all from my phone. That’s made my life easier. I don’t have to go to my computer. That’s actually what’s meant the most to me in the last 2 years, having that access while on call.”
Edward R. Houser, MD