Consider communicating with your patients online

September 1, 2002

Develop guidelines, patient-selection criteria, and methods to protectpatient privacyIn 2002 and beyond, we can expect to change the way we communicate withpatients. A few decades ago, a patient who was sent for blood tests or x-rayswas contacted if the tests were abnormal and asked to call the office in10 to 14 days to review the results with the doctor. This technique wastime consuming, and phone tag was an expensive game for both the pa-tientand the physician.