Excellent service key to preventing liability suits, litigation attorneysays

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Chicago-Plaintiffs' lawyers in medical liability lawsuits contend thatthere is a direct correlation between the level of service a physician providesand his or her risk of being sued."What causes malpractice claims is not malpractice," said JamesW. Saxton, chairman of the health care litigation group at Stevens &Lee in Lancaster, PA. "What causes malpractice claims-60% to 70% ofthem-is lack of service."

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