Navigator-run remote UTI clinic expands access for urology practice’s patients

In this video, Shirley Lee, MSN- FNP, MPH, of Skyline Urology in California, discusses an initiative from Skyline Urology in which they launched a remote UTI clinic coordinated by patient navigators and managed by urologists in order to improve patient access and reduce unnecessary ER visits. The initiative aimed to support the remote clinic in part through Chronic Care Management (CCM) reimbursements.

In the first year of the clinic, 125 patients with cystitis participated in the program, 88% of whom were able to avoid ED visits. Additionally, Skyline Urology was able to generate $25,000 in CCM reimbursement.