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Steven M. Wahle, MD, has developed a stepwise process and takes an aggressive stance with insurers that deny certain imaging tests.
Dr. WahleWhen it comes to prior authorization, Steven M. Wahle, MD, has developed a stepwise process and takes an aggressive stance with insurers that deny certain imaging tests. “I’ve learned over the years how not to be mad or angry, but just very pointed that this is a patient care issue,” the Cedar Rapids, IA urologist said.
Dr. Wahle describes his successful technique in dealing with payers by phone as follows:
“Those are the pointed comments that I make,” Dr. Wahle said. “I’ve not been turned down. I’ve not had a denial.”UT
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