
In this article, Robert A. Dowling, MD, takes a look at Part B drug spending that may be of interest to the practicing urologist.
Dr. Dowling is president of Dowling Medical Director Services, a private health care consulting firm specializing in quality improvement, clinical informatics, and health care policy affecting specialty care. He is the former medical director of a large,

In this article, Robert A. Dowling, MD, takes a look at Part B drug spending that may be of interest to the practicing urologist.

In this article, Robert A. Dowling, MD, examines some common issues in the office pertaining to industry reps and some possible solutions.

HHS toolkit outlines basic practices to combat phishing, ransomware attacks.

A limited number of outcome measures available to urologists.

Your plan should address the needs of patients, staff, providers, and the business.

Prostate cancer, BPH, and overactive bladder represent the most spending in the specialty.

Large or small, your ‘call center’ is essential to a good first impression.

"EPCS is now live in all states, available through most EHR vendors, and probably cost effective in your practice," writes Robert A. Dowling, MD.

CMS’ Quality and Resource Use Report can help you understand your practice’s costs, says Robert A. Dowling, MD.

Clear policies and compliance training will help keep harassment from happening.

Urologists who own advanced imaging centers will be directly at risk.

Robert A. Dowling, MD, examines a key part of the new patient intake process-the “new patient form.”

Robert A. Dowling, MD, shares the experiences of two practices that have recently embarked on the EHR transition journey and discuss the lessons they learned and how to apply them to your own situation.

In this "Practice Matters" column Robert A. Dowling, MD, outlines practice management and health policy sessions to watch for at the 2018 AUA annual meeting in San Francisco.

In 2017, a flood of accusations against high-profile men in positions of power in Hollywood, the U.S. government, and the national media have focused the nation’s attention on sexual harassment and its consequences. The medical workplace is not immune from harassment, and the national conversation presents an opportunity for health care businesses to review their risk, policies, and prevention strategies.

Early adopters of health information technology have been creating electronic health records for over 10 years. With the creation of the Health Information Technology for Economic and Clinical Health (HITECH) Act and its incentives, the pace of clinical data accumulation is accelerating.

Several factors are important when deciding to make the transition to an employment model with a local hospital system.

People, whether they need their car fixed or treatment for a urologic condition, expect high-quality service, and they are disappointed when their expectations aren't met.

Academic urology can provide an array of opportunities.

However you decide to market and promote your practice, you will want to measure the impact and results of your efforts.

The latest generation of mobile phones relagates the "talking" function to the background and offers users a wide array of activities once available only on desktop computers.

In part one of this series, Drs. Neil H. Baum and Robert A. Dowling discuss the basics of shooting a patient education video.

Most do-it-yourself videos require a minimum of tweaking and editing before they're ready to be uploaded to the Internet.

Adding physician videos to a Web site is a unique and easy way to not only make your practice stand out, but also provide another avenue for patient education.

Studies show that employee theft robs small business owners, which includes physicians, of $20 to $40 billion annually.

In an earlier article, we examined the reasons why an early EMR adopter might need to migrate to an entirely new clinical information system and some of the important issues that need to be addressed in managing that migration. In this article, we show how one practice overcame these challenges.

All successful physicians listen to their patients. Do you?

These 30 best practices incorporate compelling evidence that, if implemented, effectively reduce the risk of harming a patient.

Safety is an unspoken yet fundamental expectation of almost all personal and business relationships.

Quality improvement, pay for performance, and better patient outcomes have been major themes in health care during the past few years. However, many physicians don't fully understand how to introduce quality programs into their practices. Those who do have programs in place often don't know how to objectively measure quality health care.